NDIS Administration Coordinator The Royal Children's Hospital location Melbourne.

The hospital the Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive". RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Pediatrics and The Royal Children's Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatric and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria. Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. About the role this is a Permanent Full Time position at 1.0 FTE/ 80 hours per fortnight within the Allied Health Administration Department.

You will be responsible for ensuring excellence in customer service and quality standards, and is part of the wider Coordinator group supporting continuous improvement initiatives within the Specialist Clinics environment. You will demonstrate exceptional communication and interpersonal skills, role model RCH values, and excellence in stakeholder engagement and relationship management. You will need to possess a high degree of emotional maturity and resilience and be deemed a competent, knowledgeable expert in Allied Health and Specialist Clinics activities, and somebody who will support and strengthen the RCH team.

What you'll achieve manage and coordinate new NDIS enquiries, preparation of quotes, assistive technology needs assessments and service agreements to support the patient and their family while care is being provided by Allied Health professionals under existing or potential NDIS funding at RCH. Work collaboratively with the RCH NDIS Liaison Officer and the Operations Business Unit.

Ensure that appropriate NDIS information pertinent to clinicians and services is provided through multiple platforms. Provide, within established reporting processes, information about activity trends and service demands of the service. Provision of this information in relevant formats utilising MSOffice suite of applications.

Provide technical leadership across the Allied Health division in NDIS processes and systems which are required in order to maintain accreditation and viability of service. Classification for this position will range from Grade 4 Year 1 to Grade 4 Year 5 AO41 - AO45 (base salary $79,263 to $88,306 per annum, plus superannuation).

Your skills and experience tertiary qualifications in a related field and/or significant relevant industry experience. Demonstrated experience in financial processes and systems in a range of business settings. Knowledge of the NDIS system and legislative regulations. High degree of computer literacy including advanced knowledge of MSOffice suite of applications. Demonstrated ability for high level decision making and leadership in quality improvement and service development activities.

About Allied Health administration the Allied Health Administration Department is within the Allied Health Directorate which sits under the Executive Director of Nursing and Allied Health. This team works closely with the Allied Health Managers who offer allied health NDIS services which include Nutrition, Orthotics & Prosthetics, Occupational Therapy, Aquatic Physiotherapy and Equipment Distribution Centre.