Customer Service Officer Simpson Personnel location Ballarat and Central Highlands. $25 - $29.99 per hour.

As contact centre team member you will respond to enquiries from the public in regard to the Victorian State Government (Department of Environment, Land, Water and Planning) energy related programs. The benefits to you working from home, Up to 38 hours per week available, Friendly and supportive team environment, Fully supported, paid training.

Required skills and experience the ability to communicate to a wide and diverse range of customers. Ability to interpret customer questions and situations and respond accordingly. Basic computer skills. Ability to navigate digital maps, with general knowledge of Victorian geographical locations. Minimum typing speed of 20 words per minute. Proven ability to meet targets.

To apply for this casual position, you need to be available for paid on-line/video training from 8am to 4pm for 3 days, as scheduled. It is preferred that you be available for work Monday to Friday from 9am to 5pm, or as close as possible to these hours.

Potential staff will need the following for engagement Windows 10 compatible PC (not a Mac). Headset (USB or similar, suitable for a call taking). Home internet (minimum of 10Mbps speed). Home office set up, suitable for a call taker. Web cam or similar for training.