Customer Service Officer Department of Communities and Justice location Wollongong.

Company description department of Communities and Justice works to improve lives and realise the potential of children, adults, families and communities

Job description location Queanbeyan. Employment type - Ongoing Full-time. Salary - $66,298.00 to $72,077.00 per annum plus employer contribution to Superannuation and annual Leave Loading 4 weeks annual leave per year of service. Generous salary packaging options and other fringe benefits. Flexible work practices. Opportunities for learning and development and internal career progression

About the role the primary purpose of this role is to provide front line services to the community from a local office (Community Service Centre or "CSC"). The role involves a range of client and administrative services that contribute to the effective delivery of quality services in a CSC.

About you as a Customer Service Officer, you will support the service delivery of the CSC's administrative functions and provide high quality Customer service to our clients both in person and over the phone. You will have a strong customer service background, attention to detail and a high level of organisational skills.

Essential requirements the Child Protection (Working with Children) Act 2012 requires persons engaged in children related work to have Working with Children clearances. If successful in this role, you will be required to provide a Working with Children Check clearance number before you start.

A valid Australian Drivers' licence is required. Appointments are subject to reference checks and a National Criminal Record Check in accordance with DCJ policy and the Disability Inclusion Act 2014. It is also essential that the successful applicants are fully vaccinated and able to provide acceptable proof of vaccination status.

Preferred requirements candidates should have flexibility for travel to assist at the Cluster's other CSC locations of Cooma and Yass.

We do work that really matters working for the Department of Communities and Justice (DCJ) provides many opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.