Job no: 1200
At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

About the role

Our security officers are the first point of contact for visitors, contractors, and staff. In this role, you will set the standard by delivering a professional and customer-focused experience while ensuring strict compliance with security protocols.

Every shift offers new challenges and the opportunity to demonstrate your attention to detail, proactive mindset, and commitment to safety.

Job Location: Emerald, QLD

Contract: Casual

Shift Pattern: Day shifts with availability to support 24/7 rotating shifts as required

Key responsibilities

Primary duties include and are not limited to:

Managing visitor passes and access control processes
Issuing and maintaining staff, contractor, and visitor access cards
Monitoring CCTV systems, alarms, and WHS compliance
Conducting proactive internal and external patrols
Responding to perimeter breaches and unauthorised access attempts
Operating intercom systems and overseeing traffic and screening areas
Liaising with stakeholders and escalating potential risks where required
Maintaining accurate logs, reports, and security documentation
Supporting a safe and compliant working environment at all times
About You

To be successful in this role, you will demonstrate professionalism, strong situational awareness and a commitment to safety.

Current QLD Security Licence (Unarmed, Monitoring and Crowd Control)
Valid First Aid Certificate with current CPR
Current White Card
CCTV monitoring experience (Gallagher system highly regarded)
Experience with Gallagher alarm systems (desirable)
Strong communication and customer service skills
Excellent observational and reporting skills
Ability to remain calm, professional, and decisive in all situations
Why join Certis

Supportive and inclusive team culture
Opportunities for career progression and professional development
Access to employee benefits program (400+ retail discounts)
Comprehensive wellbeing program and Employee Assistance Program (EAP)
Ongoing training through a modern Learning Management System
A workplace that values diversity, inclusion and individual backgrounds
Next Steps

Once you’ve submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you’ve finished your virtual interview, our hiring managers will review all candidates. If you’re successful in progressing to the next stage, we’ll be in touch to let you know what’s next.

Diversity Statement

At Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans, and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020
Certis Security Australia Pty Ltd

NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293