Employment Type – Permanent, Full Time

Competitive Salary + Penalties | Discounts on RACV products and resorts

Join a large and trusted Australian brand

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

We’re looking for a people-first leader to join our Housekeeping team as a Supervisor. In this role, your priority will be to lead, support and develop your team of Room Attendants, creating a positive, respectful and inclusive environment where people feel valued and motivated to do their best work.

No housekeeping or resort operations experience is necessary. What matters most is your ability to lead with empathy, build strong relationships and bring out the best in others. You’ll play a key role in supporting the day-to-day operations of the department while ensuring high service standards are consistently delivered.

This could be just the right role for you?

Key responsibilities will include:

Lead and support the Room Attendant team, ensuring a positive, safe and collaborative team environment

Deliver hands-on, approachable leadership, coaching team members and recognising great performance

Support daily operations to ensure rooms and public areas are presented to a high standard

Assist with team rostering, onboarding and development of housekeeping team members

Support the training and ongoing development of team members, helping build skills, capability and confidence.
Respond to daily operational needs and support the Housekeeping Manager in driving team success

Foster a culture of accountability, care and continuous improvement

This is a permanent, full-time position. While we offer flexibility with rosters and hours, availability to provide some weekend coverage would be highly regarded.

What you’ll need to be successful

Are a strong people leader who leads with empathy, respect and fairness

Have experience leading teams and creating a positive team culture

Communicate clearly and build strong working relationships across all levels

Enjoy coaching, developing and supporting others to succeed

Can confidently manage priorities, problem-solve and adapt to changing needs

Bring a hands-on approach and lead by example

Previous housekeeping or hotel/resort experience is advantageous, but not essential

Full working rights in Australia (essential)

Valid Australian driver’s licence (essential)

We are Offering

Competitive Salary + Penalties evenings, weekends & public holidays

Discounts on RACV products & resorts

Free parking onsite

Monthly employee reward and recognition program

Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

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