Customer Service Hopevana location Sydney. Salary $25 - $34.99 per hour.

If you’re energetic, highly motivated, you’re skilled in interpersonal relationships and you’re a lightning fast learner, you might just be the person we’re looking for. We are growing so quickly that we need 1 part time Admin/Customer Service Assistant to join our team with opportunity to progress into a full time role.

About Us Hopevana was founded with the vision of giving hope to those in search of finding a solution to their health problems. We take pride in providing quality services to our clients, ensuring they are receiving the best care that they deserve. Our vision is to uplift, nourish and empower individuals on their journey to recovery and well being. We are currently looking for an administration assistant to join our amazing team.

About You are smart, fast and confident. You have high emotional intelligence. You're passionate and outgoing. You thrive on personal development. You are driven and love learning new skills. You are results focus and push yourself to get the best outcomes. You have high emotional intelligence. You are highly resilient and adaptable. You are extremely accountable for your outcomes.

Your role Customer happiness and relationship building with clientele. Answer and direct phone calls. Writing and distributing email, letters, faxes and forms. Organising and scheduling appointments for participants seeking therapy. Planning, scheduling and organising meetings and phone calls. Handling invoices through sending invoices, keeping a record file and following up.

Act as a point of contact for clients. Following up with clients through phone calls to facilitate client feedback. Supporting Hopevana staff with marketing, advertising and promotions.  Liaising with insurance for work cover & CTP patients. This involves invoice generation and following up with invoices and payments.

Requirements previous experience working as an administrative assistant or office admin assistant. Social Media marketing and advertising skills. Proficient ability to use MS Office (Excel, word, PowerPoint etc.) Proficiency working with office equipment, like scanners, fax, printers etc.  Strong organisational skills and communication skills. Excellent ability to multi-task and time management skills.

What’s on offer above awards remuneration rates. Plenty and incredible support from management team. A chance to join an amazing and dynamic team. Long term opportunities and room to grow.