Custody Officer

at Ventia
Published July 14, 2026
Location Northam, Australia
Category Other  
Job Type Full-time  

Description

Make a real impact. Build a secure career in Justice.

Are you looking for meaningful work, strong conditions, and a long term career pathway - without sacrificing pay certainty or work life balance?

Ventia is proud to deliver custodial services on behalf of the WA Department of Justice. We’re currently seeking motivated and resilient individuals to join our Custody Officer team at Northam Courthouse.

This role offers structured training, guaranteed conditions under an Enterprise Agreement, and the opportunity to work in a variety of professional justice environments.

About the role

As a Custody Officer, you play a critical role in maintaining the safety, dignity, and wellbeing of people in custody while supporting the smooth operation of the justice system.

You’ll work as part of a highly supportive team across courts, prisoner transport, and secure medical escorts - no two days are the same, and every shift has purpose.

Why join Ventia?

Paid training & clear career entry

Fully funded Certificate III in Correctional Practice
5 weeks of fully paid training before going operational
No prior custodial experience required
Hourly rate with structured increases

$27.35 per hour during 5-week training
$29.50 per hour post training
$30.93 per hour after 12-months and completion of Cert III
Additional government endorsed pay

Western Australian State Government Pay Contribution Allowance (PCA): $256 per fortnight (before tax)
Guaranteed hours & premium penalty rates

Guaranteed minimum hours under the Enterprise Agreement
Overtime rates apply when working:
Over 7.6 hours in a day
Before 5:00am or after 7:00pm
175% of base rate on Saturdays
200% of base rate on Sundays
Allowances that add real value

Meal allowances when working over 9.6 hours or staying overnight
On Call Allowance: $25.73 per day when on call (where applicable)
Officer In Charge (OIC) Allowance: $3 per hour when undertaking additional duties
Paid travel time and allowances for approved regional secondments
Parking reimbursements where applicable
Work variety & professional experience

Court security and custody
Prisoner transport and escorts
Secure hospital and medical duties
Opportunities for regional secondment
Leave and other conditions

Uniforms and footwear provided
Paid breaks and TOIL options
Five weeks annual leave for shift workers
Ongoing paid training and refresher courses
Long term career pathways

Structured progression through accredited classifications
Opportunities to step into senior, specialist, or supervisory roles
What you’ll be doing

Safely supervising and transporting people in custody
Maintaining security during court proceedings
Conducting welfare checks and upholding duty of care
Managing challenging situations calmly and professionally
Completing accurate reports and records
Working collaboratively within a close knit operational team
What we’re looking for

Availability to complete full-time training (Mon-Fri, 8:30am-4:30pm)
Willingness to commit to 12 months to complete the Certificate III
Australian citizenship or permanent residency
A respectful, resilient, and professional approach
Ability to pass pre employment medical, fitness, and background checks
Launch your career in Custodial Services

If you’re looking for secure employment, guaranteed conditions, and work that truly matters, we’d love to hear from you.

About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

How to apply
Click the Apply Now button to start the journey to find your further with Ventia.

Position Reference Number: 167967

Direct Link to Apply: jobs.ventia.com