Client Services Officer

at FS Recruitment Solutions
Published September 21, 2020
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  
Salary
$65,000-75000 Plus super depending on experience

Description

Client Services Officer FS Recruitment Solutions location Melbourne. Salary $65,000-75000 Plus super depending on experience.

This very holistic wealth management firm focuses on strategic advice for a variety of wealthy clients ranging from young wealth accumulators, to retirees and business owners who all need a one-stop-shop for advice. They are currently seeking an experienced client services office/manager who has the ability to assist the financial planners and other staff members with the implementation of compliant advice.

This role is very diverse, some of your key responsibilities will include, but not be limited to answering calls from clients regarding the implementation and management of their wealth management portfolios. Management of new client implementation including Insurance applications, super roll overs, and managed fund applications. Managing annual reviews. Managing FDs and Opt ins.

Opportunity to attend some client appointment if you would like to managing projects relating to business process improvement, technology, and the overall client experience. To be successful for the role you must have experience working in a professional financial planning business and have implemented a variety of strategies. Strong computer skills will be required and experience in Xplan or Coin would be an advantage, but not essential. This business has a great reputation for providing an excellent culture. They have a very stable team and opportunities to work for this firm are rare. They provide a flexible and supportive environment.