Client Service Officer NSW Department of Customer Service location Sydney. $67975 - $73901 p.a. + Super + Flex.

Client Services Officer, multiple temporary opportunities available, flexible working model including working both from home and our Sydney office. As a client Services Officer you will provide a range of clerical and administrative services including, but not limited to responding to client enquiries, data entry and records management. In the Registry, the Client Services Officer is primarily involved in working in the Operations Division.

Some of your key accountabilities include supporting the efficient operation of the NSW Registry of Births, Deaths & Marriages, including liaising effectively with a wide range of clients and stakeholders. Providing a high level of clerical and administrative support to the Registry. Using computer systems to accurately enter and extract data. Supporting the effective implementation of improved work practices.

To be successful in this role you should demonstrate excellent customer service, communication skills and attention to detail. A commitment to BDM's vision and mission, and model organisational values and collaboratively create and generate service experiences that deliver timely quality outcomes for customers.

Willingness to upskill and work across multiple teams within the Operations Division. The ability to manage multiple tasks at once and understand the importance of meeting our delivery standards. The understanding of how to handle confidential and personal information withing organisational and legislative requirements. Collaborative teamwork.Work part of a team to meet service benchmarks and provide best practice customer service. The ability to adapt and pivot across multiple areas of your role when required.