Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Lead a nationally critical team responsible for claiming, billing and revenue operations supporting one of Australia's largest Home and Community Support providers.

About the role

We're looking for an experienced Finance Operations leader to lead our national Home and Community Support Claiming and Billing function.

Supporting one of Australia's largest community care providers, you'll lead a high-performing team responsible for claims, billing, revenue optimisation, reconciliations and operational support across multiple government programs.

This is more than a traditional billing role. You'll play a key role in transforming how services are delivered through system upgrades, process centralisation, government reform initiatives and continuous improvement programs.

Working closely with operational leaders, finance, treasury and other stakeholders, you'll influence business performance, improve customer outcomes and help ensure sustainable revenue management across a growing national service.

Lead and develop a national Claiming and Billing team through growth, change and transformation.
Oversee claiming, billing and reconciliation activities, ensuring accuracy, compliance and timely delivery.
Drive process improvement, standardisation and operational excellence across the function.
Lead system enhancements, business change initiatives and government reform implementation.
Partner with operational, finance, treasury and other stakeholders to optimise performance and revenue outcomes.
Provide expert leadership and support on claiming, billing and revenue operations across the business.

About You

You are an experienced people leader who thrives in complex, high-volume operational environments. You may come from healthcare claims management, revenue operations, shared services, transactional finance, business operations, customer administration or another service-based environment where accuracy, compliance and stakeholder management are critical. Most importantly, you've successfully led teams, improved processes, managed change and delivered strong operational and financial outcomes at scale.

You will also bring:

Demonstrated experience leading, mentoring and developing high-performing teams
Strong stakeholder management and relationship-building skills across operational and corporate functions
Experience identifying process improvement opportunities and implementing sustainable solutions
Confidence working with complex systems, large data sets and multiple operational workflows
Advanced Microsoft Office skills, particularly Excel and reporting tools
Strong analytical, problem-solving and decision-making capability
The ability to balance competing priorities while meeting operational, financial and regulatory deadlines
Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

A caring team environment with strong clinical and allied health support

Career progression and development opportunities

Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

Private health insurance and gym discounts

An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.