Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

You will be the senior specialist within Australia Fund Operations, providing broad oversight of the Australian unit registry operating model and supporting local stakeholders, clients and service-provider relationships. You will work closely with colleagues in other regions as part of a global Transfer Agency function optimizing local expertise and leveraging global synergies.

Manage critical and time sensitive daily processes to support the unit registry function
Perform day-to-day oversight of outsourced unit registry services
Maintain a close relationship with our service provider working in partnership to deliver consistently high service to our clients
Support internal stakeholders across our Client Product Group representing institutional and intermediary clients
Identify and drive change initiatives to optimize our operating model balancing local obligations with global capabilities
Carry out other duties as assigned

What to expect when you join our firm

Hybrid working and reasonable accommodations
Paid volunteer time to step away from your desk and into the community
Support to grow through professional development courses, tuition/qualification reimbursement and more
Maternal/paternal leave benefits
Complimentary subscription to Headspace – the mindfulness app
Corporate membership to ClassPass and other health and well-being benefits
All employee events including networking opportunities and social activities

Must have skills

At least 10 years hands-on experience in funds management unit registry and client servicing functions
Demonstrated ability in managing all aspects of outsourced services with unit registry providers with ‘best practice’ knowledge across systems and processes
RG146 compliant with broad understanding of Australian managed investment schemes’ operating framework, regulatory obligations and industry standards
Strong interpersonal skills with a service-centric mindset
Solid judgement, logical problem-solving ability and a commitment to continuously improving services, processes and operating models
Ability to work across global teams and time zones building relationships with colleagues outside Australia and leveraging a global model where practical
High attention to detail, commitment to meeting deadlines and sense of urgency in resolving issues for clients
Project management skills and experience in driving small to medium projects relevant to the unit registry function
Experience in influencing and mentoring colleagues
Alignment with Janus Henderson Investors’ mission, values and purpose.

Nice to have skills

Proficiency with Microsoft application suite and AI tooling
Familiarity with Australian AML/CTF requirements, investor onboarding processes, ongoing monitoring and escalation governance
Experience supporting fund launches, transitions, RFP activity, service provider changes, and significant transformation initiatives
Ability to work autonomously while contributing to a close-knit Fund Operations team, with a willingness to support colleagues and assist where needed.

Supervisory responsibilities

No

Potential for growth

Mentoring
Leadership development programs
Regular training
Career development services
Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.