Support Officer

at Ministry of Business, Innovation and Employment
Published November 13, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  


Support Officer Ministry of Business, Innovation and Employment location Auckland. $55,624-$65,829.

About the role an exciting opportunity has come about for a Support Officer to provide high calibre support for the Immigration and Compliance branch, contributing to the successful day to the operations of the Compliance and Investigations Team. This is a great opportunity to develop further skills and learn about MBIE's role within a regulatory environment.

You will be providing support in administrative systems and processes to ensure these systems and processes are applied in a nationally consistent way. You will be forward thinking and able to build an understanding of the business group. You will maintain effective internal and external relationships and be able to collaborate with a wide variety of people and groups.

We are looking for someone who is customer-focused, flexible and agile with a positive, proactive approach to their work ensuring tasks are completed to a high level of detail.

You will be responsible for a range of administrative tasks, such as creating cases in the TIKA system, keeping information flowing across the branch to ensure frontline functions receive information in a timely and accurate manner.

Skills and Experience required demonstrated agility in managing multiple priorities. Knowledge of administration systems and processes. A great attitude and strong customer service ethic. Sound relationship management and interpersonal skills.

Ability to pick up and manage data entry systems. Competence in Microsoft Office applications. Must have the legal right to live and work in New Zealand. An ability to work effectively in a team environment and to prioritise work to achieve team and MBIE outcomes.

About MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Mahi Tahi - Better Together. Māia - Bold and brave. Pae Kahurangi - Build our Future. Pono Me Te Tika - Own It. Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

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