Support Officer

at Ministry of Business, Innovation and Employment
Published June 29, 2023
Location Wellington, New Zealand
Category Customer Service  
Job Type Full-time  
$51323 with Kiwisaver and wellness benefits


Support Officer Ministry of Business, Innovation and Employment location Wellington. $51323 with Kiwisaver and wellness benefits.

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing uality of life for all New Zealanders.

About the role the Porirua Office is a fast paced and dynamic office that looks after a variety of visa types. We are seeking an exceptional Support Officer to join our amazing team. As a Support Officer, you will support our Immigration Officers with administrative and operational support services in accordance with organisational needs.

We'd love to hear from self-starters who want to be the best and deliver the best outcomes for New Zealand. In return we offer ongoing professional development & learning. Regular performance and remuneration reviews with the opportunity to work along-side senior members of the team. Flexible start times: The office opens at 6am and closes at 6pm. You can arrive any time before 9:30am, work your hours and go home for the day.

Skills and Experience required customer focussed and oriented. An ability to work effectively in a team environment and to prioritise work to achieve team and branch outcomes. Excellent time management and organisational skills. Good communication skills.

Excellent file management and organisational skills. Flexible with working on high caseloads in high pressure situations. Willingness to make a positive difference and continuous process improvements. Comfortable with the use of technology especially within the MS Office applications. A strong moral compass and be known to act with integrity in all day-to-day activities.

About MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand.

We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

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