Support Officer

at Ministry of Business, Innovation and Employment
Published June 18, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  


Support Officer Ministry of Business, Innovation and Employment location Auckland. $56,425-$66,630.

About the role an exciting opportunity has come about for a Support Officer to provide high calibre support at a regional and national level to contribute to the operations of the Tenancy Compliance and Investigations Team. This is a great opportunity to develop further skills and learn about MBIE's role within the tenancy regulatory environment.

You will be providing support in administrative systems and processes to ensure these systems and processes are applied in a nationally consistent way. You will be forward thinking and able to build an understanding of the business group. You will maintain effective internal and external relationships and be able to collaborate with a wide variety of people and groups.

We are looking for someone who is customer-focused, flexible and agile with a positive, proactive approach to their work ensuring tasks are completed to a high level of detail. You will be responsible for a range of administrative tasks, such as case file preparation, being the first point of contact for the office, record keeping, taking minutes and travel booking.

Skills and Experience required able to provide administrative support to managers and teams. Demonstrated agility in managing multiple priorities. Knowledge of administration systems and processes. A great attitude and strong customer service ethic. Sound relationship management and interpersonal skills.

The ability to compile data off MBIE systems and gather open source information. Competence in Microsoft Office applications. Must have the legal right to live and work in New Zealand. An ability to work effectively in a team environment and to prioritise work to achieve team and MBIE outcomes.

About MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

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