Workforce Officer – Roster Scheduler

Clerical Administration Grade 4 (Indirect)
Full-time Permanent | (Monday to Friday) | Onsite
Uniting Wontama (Orange, NSW)
About the opportunity

As our Roster Scheduler, you’ll play a vital role in keeping our residential aged care service running smoothly and efficiently. Working closely with the Workforce Coordinator you’ll take ownership of rostering, workforce administration and payroll support, helping to ensure our teams are in there to deliver exceptional care.

You’ll be responsible for developing and maintaining accurate, compliant and accessible rosters, while analysing workforce data and providing timely reporting on key rostering metrics to support informed decision-making.

You will contribute to Uniting’s person-centred approach by supporting staff, residents, and families through efficient, professional and confidential rostering practices.

Key responsibilities

Manage day-to-day rostering for 180 staff including updates, changes and compliance
Prepare and maintain roster reports and support payroll processes
Collaborate with the Workforce Coordinator to ensure rosters are current and accessible
Respond to internal and external enquiries, including staff and residents’ families
Organise meetings, training sessions and take minutes as required
Process invoices accurately and in a timely manner
Ensure confidentiality, privacy and compliance with Uniting policies and legislation
Communicate effectively with people from diverse backgrounds
Qualifications

Typically, this role requires a Certificate III in Business Administration, Customer Service or equivalent rostering experience

Skills & experience

Proven experience in rostering is required
Experience supporting payroll and workforce reporting
Strong computer skills with systems such as CRM, rostering software, and Work Smart Dynamics highly regarded
Excellent communication and customer service skills
Strong attention to detail and ability to multitask
Well-developed organisational and time management skills
Advanced proficiency in Microsoft Outlook, Teams, and Office suite
Ability to problem-solve, negotiate, and manage competing priorities
Creating a better future for you

Our people are at the heart of everything we do. At Uniting, you’ll be supported to grow and develop through learning opportunities, flexibility, and great benefits.

What we offer you

A rewarding career with a leading human services organisation
Up to $18,550 NFP salary packaging
Access to U Rewards with exclusive discounts
Fitness Passport – live your best life
Supportive, inclusive and collaborative workplace
Career development opportunities
Option to purchase additional leave
Employee Referral Program – $500 per successful referral
Who is Uniting?

Uniting NSW.ACT is a leading human services organisation inspired by the mission of the Uniting Church. We provide care and support across all stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

How to apply

If this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details, and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect

Employment with Uniting is subject to:

National Police Check
Pre-employment screening
Reference checks