Receptionist

at Private
Location Auckland, New Zealand
Date Posted October 16, 2020
Category Admin and Clerical
Job Type Full-time
Salary $20 - $24.99 per hour

Description

Receptionist Private Advertiser location Auckland. Salary $20 - $24.99 per hour.

Evans European is a European vehicle collision repair company with a team of 31, based in Penrose.  We are a business with a professional, friendly culture, we value our people and enjoy our work.  We work well together to keep developing the standard of service we provide to our customers.  We are a stable business with a robust customer base of repeat work.

It is a busy and varied role which requires a person who has exceptional communication, customer service and people skills. Who is organised, friendly, reliable, motivated and has a positive attitude.

Key Responsibilities include greeting and welcoming visitors with a positive cheerful attitude, ‘customer first’ approach. Assisting with customer enquiries. Answering telephone calls and scheduling bookings in a polite, helpful manner. Accurate recording of customer details. Ensure bookings are seamlessly coordinated and implemented from the meeting and greeting of the clients to the completion of the job. Creating rental car invoices and agreements. Check in and out of courtesy cars/rental cars.

Follow up with customers to get claim information when required. Liaising with insurance companies to chase up authority requests etc. Checking reception incoming emails, scanning all insurance emails to the job and then forwarding on to the correct person. Create daily job cards. Ordering of stationery and coffee supplies. Other varies tasks.

Desired skills and experience excellent communication skills. Possess a talent for multi-tasking and can work well under pressure. Warm and friendly phone manner. Ability to maintain confidentiality and professionalism. A reliable and honest team member with great customer service skills. Be organised and proactive. Enjoy being part of a cohesive, committed team. Have a cheerful and positive attitude. Can work autonomously, independently and proactively.

 

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