Well-respected, successful FinTech
Join a high performing, down to earth team
Grow your career in a great culture
We have an exciting opportunity for a Product Delivery Manager to join Banjo, a leading national FinTech based in the heart of Melbourne CBD.
The Company

An Australian success story with true entrepreneurial spirit, Banjo is a dynamic online lender providing loans to small and medium sized Australian businesses.

Reflective of the small business owners they represent is a belief that at the heart of every great business is passion, self-belief, and a vision of how to do things better. Banjo knows the needs of a small business can change from one day to the next. The team understands that innovative businesses move faster. That is why they offer a streamlined process that is just what small businesses need, and back it up with brilliant business loans and asset finance loans.

They are committed to making a difference for businesses to help make them grow.

The Role

We’re a growing Australian non-bank lender serving small and medium businesses across the country. With a maturing product and technology function and a two-quarter roadmap driving both tech and non-tech initiatives, we’re looking to hire our first Business Delivery Manager.

This is a hands-on, cross-functional role. You’ll be responsible for coordinating and driving the delivery of priority initiatives across the organisation — many of which involve technology changes, but also others related to credit, pricing, operations, and distribution. You’ll ensure initiatives are clearly scoped, owned, and tracked, and that they are ultimately delivered on time, on budget, and in line with business outcomes.

You’ll work closely with the Head of Product, our in-house and offshore technology teams, and a variety of business owners and SMEs. This is a fantastic opportunity to shape and embed our delivery rhythm and ways of working.

About You

You thrive in small, fast paced, and collaborative environments.

You’ve led or supported the delivery of business and technology projects end-to-end — whether in financial services, fintech, or a similar sector.

You’re a strong communicator, highly organised, and able to bring clarity to ambiguity.

You understand both business and tech perspectives and are comfortable bridging the two.

You’re proactive and delivery-focused, but also commercially aware and people-sensitive.

Experience in a lender, bank, fintech, or similar regulated environment is highly desirable.

Strong commercial acumen, data-driven decision-making, and analytical capability.

Exceptional verbal, written, and presentation communication skills.

Stakeholder relationship building and influencing at C-suite and Board level.

Unquestioned integrity, customer focus, and ability to thrive in entrepreneurial, fast-moving environments.

Bachelor’s degree or higher in Business, Commerce, Marketing, Economics, or related field.

Responsibilities

Problem and requirements definition

Leads problem definition by engaging stakeholders to understand business and customer needs

Translates complex problems into clear problem statements, opportunities and outcomes

Assess and prioritise problems by balancing effort and impact to ensure strategic alignment

Identify and articulate key constraints, dependencies, and edge cases early to ensure clarity on challenges and inform better planning

Ensure product requirements documentation are well documented and transitioned to the technology team where needed.

Stakeholder management

Build alignment across stakeholders on prioritisation, scope, and delivery timelines to ensure shared understanding and commitment

Proactively manage competing priorities and facilitate trade-off decisions that balance business value, risk, and resource constraints

Liaise between business and delivery teams, translating needs, managing expectations, and ensuring clarity throughout the delivery lifecycle

Initiative Delivery & Coordination

Lead and coordinate the end-to-end delivery of initiatives, ensuring delivery is tightly aligned with strategic goals, customer value and business priorities

Collaborate with engineering to define MVPs that delivery value early and often through iterative, outcome-focused development

Monitor progress, manage risks, and proactively unblock delivery challenges to maintain momentum and focus on outcomes

Drive and support business readiness activities, including training, communications, and process changes

Support the evaluation of delivered solutions against requirements and business objectives to ensure intended value is achieved

Delivery Rhythm & Transparency

Facilitate delivery ceremonies, ensuring initiative owners are accountable for timelines and scope.

Maintain initiative dashboards and delivery plans in collaboration with the product team.

Ensure dependencies and hard dates (e.g. legal, regulatory, commercial deadlines) are known and managed.

Monitor and report on delivery performance metrics to enable ongoing enhancement of delivery capabilities

Cross-functional Communication

Work with stakeholders across credit, ops, tech, distribution, product, and finance to align on delivery priorities.

Communicate clearly and regularly on initiative progress, changes, risks, and decisions needed.

Prepare requirements documentation that translates business goals and priorities into solutions the engineering team can execute against

Develop clear project documentation to support alignment, coordination, and successful delivery of cross-functional initiatives

Continuous Improvement

Help improve and embed initiative lifecycle processes (from scoping through to handover and post-implementation review), including an ability to create best practice delivery processes.

Contribute to shaping the delivery operating model alongside product and technology leads.

Identify opportunities to increase initiative throughput or reduce friction.

Track and report on delivery performance metrics to monitor progress for opportunities for optimisation.

To Apply

If you are interested and ready to be a part of something special or wish to explore this opportunity further, submit your application today.