Outlet Manager
Published | November 1, 2020 |
Location | Orchard / River Valley, Singapore |
Category | Admin and Clerical |
Job Type | Full-time |
Salary |
$2600 - $3200 |
Description
Outlet Manager location Orchard / River Valley, Central. Job Type Full-Time. Company Name The Supreme HR. Education Level Not Specified.
Outlet Manager location CBD. Working Days 6 Days. Salary $2600 - $3200 (Depends on experience).
Responsibilities oversees and manages daily operations of the outlet/restaurant to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance. Formulation of standard operating procedures and implementing the system and policies for efficient operations.
Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables, splitting tables, database building and management of back of house matters.
Monitor and report sales, quality and service performance of the outlet. Develop and implement effective marketing and promotion strategies for F & B to achieve financial target. Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation. Take ownership of the regular clientele.
Responsible for induction training and on the job training of new employees and newly promoted employee. Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales. Verify and submit employee’s attendance on a timely manner. Manage the floor employees.
Handle all food and beverage items during preparation. Manage stock levels of food and other related utensils and Cutleries. Perform daily inventory check to ensure maintenance of stocks. Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen.
Requirements at least 3 years of working experience in the related field is required for this position. Passion to deliver exceptional customer service experience. Able to lead a team in a fast paced and demanding environment. Problem-solving skills. Possess good organising skills and business acumen.