JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title - Operations Manager

Business unit - Property & Asset Management – NSW

Reporting to - Centre Manager

Key stakeholders - Drivas Property Group (Client), JLL, Centre Manager, Regional Operations Manager

Duties & responsibilities

All internal compliance procedures implemented and adhered to
Accountable for complying with company OHS policies and for the implementation of the safety management systems
Establishing quality standards for the facility aimed at meeting or exceeding customer & retailer expectations
Coaching team members on a one-on-one approach to facilitate their performance improvement and personal growth
Producing an annual budget and gaining approvals
Providing a detailed 10 year Capex program that validates annual program and informs owners of long range funding requirements
Develop and implement a strategy to minimise customer and retailer disruption during development
Monitoring on site fitouts on a daily basis
Provide a safe workplace for all team members, customers and visitors by regularly reviewing the workplace for hazards
Co-ordination, control and compliance of all contracts/ service agreements and supervision of onsite contractors
Environmental Management
Management of Essential Services
Monthly Management Report
Performance objectives

Regulatory Compliance
Risk Management
Stakeholder Relationship and Communication
People Management
Budgets & Reporting
Capital Expenditure
Development Activity
Tenancy Delivery
Occupational Health & Safety
Key skills

Excellent time management and ability to work to deadlines are essential
Well organised, self-starter who can manage a range of competing priorities and projects
Well organised, self-starter who can manage a range of competing priorities and projects
Ambitious with high level of energy and commitment
Can resolve complex / technical issues in a practical manner
Team player with communication and influencing skills
Ability to work independently and make decisions
Must display strong initiative and skills to ensure that ongoing changes affecting facilities management are anticipated and managed
Professional presentation skills: engages an audience, creates interest and excitement, simplifies potentially complex items and makes them simple to enable effective understanding and learning of the information and message for all
Tenacious, won’t give up attitude determined to accomplish the best outcome; firm resolve
Communicates courteously and proactively, learns customers short and long-term needs, understands and appreciates issues from customer’s perspective
Employee specification

Experience in property facilities management including exposure to managing to regulatory requirements
Strong technical knowledge of building operations, legislation and management skills
Experience in managing contractors on-site and meeting appropriate standards
Experienced in Work Health & Safety (WH&S) and environmental management requirements
Location:

On-site –Lidcombe, NSW
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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