Immigration Officer

at Ministry of Business, Innovation and Employment
Published May 26, 2023
Location Manawatu, New Zealand
Category Admin and Clerical  
Job Type Full-time  


Immigration Officer Ministry of Business, Innovation and Employment location Manawatu.

Company description discover a career with purpose at MBIE - Immigration NZ, Palmerston North (Te Papaioea). Be part of an innovative and forward-thinking team in a rapidly changing environment. Enjoy flexible options once fully trained that balance your lifestyle. Starting salary of $60,727* | Palmerston North based.

Job description about the role immigration New Zealand is the operational delivery arm of the immigration system. Our core functions are assessing visa applications for people that are looking to work, study, visit or settle in New Zealand. Ensuring that people crossing the border and staying in New Zealand are entitled to do so. Helping refugees to make New Zealand their home. Playing our part in the global immigration system.

As an Immigration Officer, you will apply your strong administrative and client service abilities to make responsible decisions in the processing of visa applications. You will use the information available to you and collaborate with a variety of internal and external stakeholders to deliver a positive influence and benefit our people and communities in Aotearoa.

In this role, you will interpret legislation and use proven analysis, judgement, and decision-making to make informed immigration decisions. This is an interesting high-volume, fast-paced environment, and your strengths will be in your ability to interpret information well and apply this to good decisions. Previous experience in a similar environment, as well as a background in case management, organisational abilities, and computer literacy, would be advantageous.

Our Palmerston North Office receives student visa applications from individuals all over the world who desire to pursue education in New Zealand. We are a collaborative and supportive team that works in a diverse and inclusive environment. The Palmerston North office is in the city core and offers panoramic views of the city. Our full training and support programme is comprehensive and focused on supporting staff to be confident in all they do. At time of advertising the starting salary is $58,977 however due to a step increase post 1 July the starting salary will be $60,727.

Skills and experience required recent experience in a high-performance service delivery environment; including caseload management. Strong verbal and written communication skills, with proven expertise conveying concepts, and information clearly and concisely. Strong computer literacy and aptitude in MS Word Office applications and other standard software packages. Ability to learn quickly and apply new information as required. A strong moral compass, and be known to ‘act with integrity' in all you undertake.

To be eligible for this role, you will need either hold a New Zealand citizenship or a New Zealand Permanent Resident class visa. MBIE offers a range of flexible working options. Work your hours. Standard full time, Monday to Friday between 6am - 6pm (training period will be within the hours of 8.30am - 5pm). Part time hours, Monday to Friday between 9am -2:30pm or similar (training will take place between 9am- 2.30pm). Alternative full time, Monday to Friday between 12pm - 8pm (training will take place between 12pm-8pm).

Training is completed on site and will take approx. three months and once fully competent in your role you can discuss more flexible working options with your manager, such as working from home.

About MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.