Immigration Officer

at Ministry of Business, Innovation and Employment
Published August 9, 2023
Location Timaru, New Zealand
Category Other  
Job Type Full-time  


Immigration Officer Ministry of Business, Innovation and Employment location Canterbury.

Job description discover a career with purpose at MBIE. Join a dynamic, engaging, and inclusive team. Career development opportunities. Flexible hours and remote working options. Starting salary $63,278 | Multiple positions.

About the role immigration New Zealand is the operational delivery arm of the immigration system. Our core functions are assessing visa applications for people that are looking to work, study, visit or settle in New Zealand.

Ensuring that people crossing the border and staying in New Zealand are entitled to do so. Helping refugees to make New Zealand their home. Playing our part in the global immigration system.

You will play a vital role in making sound decisions processing visa applications that will make a positive impact and benefit our people and communities here in Aotearoa. In this role, you will be working in collaboration with a range of internal and external stakeholders.

One of your primary responsibilities will be to interpret immigration legislation to make quality immigration decisions quickly, using your proven analytical, judgement, and well-developed decision-making abilities. As an Immigration Officer, you will be working in a high-volume and high pace environment, that can change rapidly. Previous experience in a similar environment would be beneficial along with a strong customer service background, case management, organisational skills and computer literacy.

You will be joining an innovative, dynamic and vibrant team. Your strong interpersonal skills and ability to establish a positive and consultative working relationship with stakeholders will be one of the key successes to this role.

Why work for us we offer a range of flexible working options within MBIE. It can take approx. 3-4 months to be fully competent in your role, so to ensure your success you will be fully trained and supported within the branch during this time. Once you are fully trained and can work independently you can speak with your manager about flexible working arrangements.

We have a three different working patterns available standard full time, Monday to Friday between 6am - 6pm (initial 3-4-month training period will be within the hours of 8.30am - 5pm). Alternative full time, Monday to Friday between 12pm - 8pm (training will take place between 12pm-8pm). Part time 25hrs per week, Monday to Friday 9am - 2.30pm (training will take place between 9am- 2.30pm).

Skills and Experience required recent experience in a high-performance service delivery environment; including caseload management. Strong verbal and written communication skills, with proven expertise conveying concepts, and information clearly and concisely to any variable audience.

Strong computer literacy and aptitude in MS Office applications and other standard software packages. Experience in an administration/processing environment. To be able to multi-task, problem solve and thrive under pressure. Experience working on high caseloads in a high-pressured situation.

Ability to learn quickly and apply new information as required. A strong moral compass and be known to ‘act with integrity' in all you undertake. Proficiency in English language is essential, proficiency in other languages would be advantageous, however not essential. At the time of application, you must be a NZ Citizen or hold a Permanent Resident Visa.

About MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand.

We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

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