Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

Help shape the future of healthcare at Monash Health and embark on a rewarding career where your dedication makes a difference in people’s lives.

About the Role

Join our team as a General Services Supervisor to work full time, ongoing, Monday - Friday (07:00 - 15:30) including an ADO (Accured Day Off) at Monash Medical Centre based in Clayton. Being part of the Support Services leadership team and reporting to the General Services Manager, General Services Supervisors play a vital role in supporting PSAs, ESAs in the delivery of excellence in hygiene and patient care.

This role is perfect for those with dynamic leadership skills and a positive attitude with a passion for being part of a collaborative patient-focused team.

Driving excellence across linen, pest control, washroom, and waste services to ensure operational objectives are met, you will be welcomed by a truly supportive and inspiring leadership team who encourage upskilling, growth and career development.

Key responsibilities of General Services Supervisor include but not limited to:

Lead and mentor a team of Patient Services and Environmental Services Assistants

Actively contribute to a positive team culture

Roster & timesheet management

Conducting inspections and cleaning audits of clinical and non-clinical areas and overseeing corrective actions

Meet service key performance indicators

Deliver high-quality customer focused services

Manage site-wide cleaning, waste, linen and patient movement requests

Management of staff performance and coordination of improvement plans

About You

To ensure your success in this role, you will bring experience in patient services within a hospital, aged care or commercial cleaning setting and have the following demonstrated skills, experience and knowledge:

Demonstrated leadership skills to supervise and mentor a team is essential

Sound computer and MS suite skills required with time & attendance and HRIS knowledge desirable

Agility in multi-tasking and prioritising tasks

Demonstrated knowledge of; and ability to maintain and improve cleaning, hygiene and infection prevention standards and practices

Understanding of Victorian Public Hospital Cleaning Standards

Ability to undertake physical work including lifting, carrying and manual handling

Excellent communication skills with ability to implement written instructions and company policies & procedures

High standard of integrity and confidentiality required at all times

You are also required to hold:

Relevant certificates to General Services. Example: Health Services Certificate III / Food Handlers certificate
Detailed knowledge of Environmental Services
Diploma of Management (desirable)

Why you will love working with us

As a General Services Supervisor, you will play a vital role in supporting patient care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. General Services Supervisors benefit from job stability within Victoria’s largest public health service, along with clear career pathways across support services. As a Monash Health employee you will enjoy a variety of benefits, such as:

Salary packaging options to increase your take-home pay

Novated leasing for vehicle options

Full-time employees accrue 5 week’s annual leave (pro rata for part-time employees)

Free annual flu vaccinations

Uniform and laundry allowance

About Us

The Support Services team is a collaborative and dedicated group that plays a crucial role in maintaining a safe, clean, and welcoming environment for patients, visitors, and staff. Our culture is built on respect, compassion, and excellence, and we are committed to continuous improvement and professional development.

About Monash Medical Centre

Monash Medical Centre in Clayton is a major teaching and research hospital offering comprehensive specialist services, including surgery, medicine, mental health, and palliative care. An expansion is underway to construct a seven-storey tower that will increase surgical capacity, enhance maternity services, and support the growing healthcare needs of Melbourne's south-eastern suburbs.