Job no: 79383
Category: Administration, Administration & Office Support
Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Fixed Term Part Time (38 hrs/fn) until June 2027
Managers and Administrative Workers Grade 2
Location: Alfred Health sites
Great staff benefits!
The Department

We are seeking a motivated Digital Navigator to work as part of our Interconnected Care Program to expand our care outside of hospital through digitally enabled care.

The Role

You will help patients, carers, and clinicians engage with digital health tools, including apps, portals, and remote monitoring devices. The role focuses on patient onboarding, technical support, and administrative coordination to ensure safe and efficient, digitally enabled care.

Key Responsibilities

Onboard and support patients using digital platforms and devices
Provide first-line technical support to patients and staff
Support patients with appointments, communications, and records
Maintain accurate documentation and patient lists
Support administrative tasks and workflow improvements
About You

Certificate III/IV in Business/Medical Administration (or equivalent)
Strong digital skills and confidence supporting others with technology
Excellent communication and organisational skills
Experience supporting diverse patients, including those with low digital literacy
Professional, adaptable, and committed to patient-centred care
Why Join Us?

Be part of an innovative program improving access to digital healthcare and patient outcomes.

Salary packaging & novated leasing through Maxxia
Onsite car (subject to availability) and bike parking opportunities, deducted pre-tax!!
Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
Childcare services at The Alfred managed by KU Children’s Services.