Lutheran Services is dedicated to making a positive impact in the communities we serve through our aged care and community services.

We are seeking a dynamic and experienced Digital Marketing Lead to join our team for a 13-month maternity leave contract commencing in August 2025 .
This is an exciting time as we embark on a new five-year strategic plan that seeks to double the number of people we serve.

About The Role:
Based at our Support Centre, the Digital Marketing Lead will play a crucial role in leading and growing a high-performance digital marketing and customer experience program. The ideal candidate will have a passion for delivering an exceptional customer experience, and an understanding of building and nurturing digital marketing leads.

This is a Part Time role offering 3 days/22.8 hours per week where you will:

Lead the digital marketing program for our aged care, retirement living, home care and community services
Achieve performance targets for service growth and recruitment
Lead the design and delivery of digital marketing campaigns, attribution program, integration of HubSpot and digital Customer Experience Strategy
Manage digital supplier, team and stakeholder relationships
Track and optimise digital marketing spend within approved budget
About You:

Demonstrated experience in sales and marketing roles, using HubSpot to track campaigns, along with generate, nurture and convert leads
Experience delivering robust sales and marketing reporting and analytics
Tertiary qualifications in marketing, communications or business
Strong stakeholder engagement skills and experience
What We Offer:
As part of our team, you will enjoy:

Salary packaging of up to $15,900 per annum
Flexible work environment
Access to our dedicated EAP support service
Significant discounts on private health insurance, gym membership, holiday and travel, home appliances, IT, and car rental
About US:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.

Join us at Lutheran Services and support our teams to make a difference in the lives or our residents and clients.