Customer Services Representative

at Hudson
Published October 2, 2020
Location Auckland, New Zealand
Category Customer Service  
Job Type Full-time  
Salary
$50000.00 - $58000.00 p.a. + + car park, heath ins

Description

Customer Services Representative Hudson location Auckland. Salary $50000.00 - $58000.00 p.a. + + car park, heath ins.

In a close-knit team of 7, you will work closely with existing business customers in relation to product orders. This will include but not be limited to provide quotes and process customer orders for merchants, tradespeople and end customers. Effectively coordinate processes with internal staff, warehouse and freight companies to ensure orders are delivered efficiently with no delays. Respond to technical enquiries and recommend possible solutions. Ensure customer expectations are met and exceeded by processing orders within given timeframes. Assist with sales promotions or attend trade or customer events when required.

What we’re looking for a highly organised customer services representative who delivers exceptional service. Confident and engaging conversational skills with excellent attention to detail. Team player who is flexible, helpful with initiative and self-motivation. Previous exposure to a trade based industry is an advantage but not essential. In terms of cultural alignment, you will be joining a business where your team mates will become your work family. You will enjoy participating in the monthly team BBQ, join in on office competitions and build strong relationships with both your colleagues and customers.