Customer Service Specialist Best Resources Recruitment and Consulting location Melbourne. Salary $50k base plus super.

We have fantastic opportunity for a compassionate, enthusiastic Customer Service Specialist, seeking an opportunity to join a tight knit team with a community culture, where you will be given the opportunity develop your sales and customer service career.

Life Mobility (now part of the expanded group of Leef Independent Living Solutions) We’re about independence. The simple, powerful notion that people should have the chance to live every day on their own terms and in their own right. Enabling independence informs all that we do - from our approach to assessment and innovative product range to the places we create.

The opportunity based in Bayswater this role as a Customer Service Specialist will be working in a retail team where you will be responsible for customer service in store, on the phone, web or email. You will work a Monday to Friday roster.

The ideal candidate will be an individual that is compassionate, driven and highly versatile. You will be hands on and have outstanding problem-solving skills. You will be able to multitask and ensure customers receive an exceptional end to end experience. You will have strong administration skills as you will be dealing financial components including invoicing and processing of accounts.

What do we need someone who creates an awesome customer experience each and every time- You establish customers’ needs quickly and efficiently. Compassion- an ability to work with individuals of all ages and someone who is dedicated to improving the lives of people in our community who need our services.

A sales expert- someone who drives sales but with a solution. Your ability to provide an outstanding customer experience will be second to none. An ability to manage sales opportunities across different platforms, instore, online or on the phone. You should be able to switch from one platform to the next quickly.

The ability to raise quotes- and convert quotes to sales and organise deliveries for customer/clients’ orders. Experience in providing exceptional customer service. Understanding of the aged care/health and disability sector (would be highly regarded). Proven ability to build strong relationships not only with your team but with the greater community.

The opportunity a great opportunity to join an established, profitable business with huge potential to grow that has true career progression. The ability to grow in a strong business with an established team and client base. This role will suit a hands-on retail sales professional or someone from a nursing or aged care/health/pharmacy background that may have a strong desire to change career paths. You may be looking for a new career avenue in an environment where you will be truly valued. This opportunity will not last.