Customer Service Officer – (ADM00000466)

at Followmont Transport
Published November 12, 2025
Location Paget, Australia
Category Customer Service  
Job Type Full-time  

Description

This is an Exciting opportunity for anyone wanting to join the Transport Industry or start their corporate career. This role would suit a proactive, organized, self-starter, that can bring a positive & enthusiastic energy to our close-knit team.

Join the Followmont Transport Family as a Customer Service Office in our Mackay Depot today!

About this Opportunity:

Fulltime Permanent opportunity | Monday to Friday

Rotating roster options

Effectively managing inbound calls & emails assisting with customer enquiries

Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.

General office and administration duties including data entry.

Basic knowledge of cities and towns within QLD will be highly regarded.

What we offer:

Fantastic training & internal career progression opportunities!

On-site parking available

Employee Recognition Program – We love to reward our employees!

Regular working hours with weekly pay cycle

Strong focus on work/life balance!

Workplace Benefits Program providing discounts to many major retailers.

Health Fund discounts with Medibank Private for single or family cover.

Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.

Qualifications

About you:

Customer solutions focused

Inbound call experience

Problem solving

Quick thinker

Takes initiative

Team Player

If you encompass these skills we would love to hear from you

Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply