Customer Service Officer

at Department of Local Government
Published August 20, 2020
Location Perth, Australia
Category Customer Service  
Job Type Full-time  
Salary
$63,172 - $68,256 p.a

Description

Customer Service Officer Department of Local Government, Sportand Cultural Industries location Perth. Salary $63,172 - $68,256 p.a.

The Department of Local Government, Sport and Cultural Industries (DLGSC)’s Mission is to enable dynamic and inclusive communities and support the WA economy through effective regulation and the facilitation of outstanding sporting and cultural experiences and opportunities. The Department is an equal opportunity employer committed to workplace equity and diversity. Aboriginal people, women, young people, people with disability and people from culturally diverse backgrounds are encouraged to apply.

About the role the Department of Local Government, Sport and Cultural Industries is seeking to establish a pool of Customer Service Officers for appointments to permanent and fixed term, full-time vacancies. Suitable applicants will be placed in a pool from which appointments will be made as vacancies arise over the next twelve months from the initial date of appointment from this pool. There is currently one permanent, full time opportunity available.

As a Customer Service Officer, you will provide effective and professional reception service for staff, visitors and callers to the Department and efficient administrative support relating to records management, facilities, fleet management, financial, human resource and procurement services. The Customer Service Officer is responsible for coordinating the afterhours casual attendant pool including training and induction of casual attendants.

For further job-related information, please contact Jenny Wyatt or Rosemary Gojanovich on (08) 6552 1671 (not to be contacted for a Job Application Kit). The Department of Local Government, Sport and Cultural Industries is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply.

Conditions a current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment. Applicants found suitable for this recruitment pool may also be considered for ‘similar’ vacancies within DLGSC and the wider public sector which arise prior to the pool’s closing date.

To be eligible to apply for appointment to permanent positions in the Western Australian Public Sector, you must be an Australian citizen or have permanent resident status in Australia. For temporary (fixed term or casual) positions, you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.