Customer Service Officer

at Australian Personnel Solutions
Published July 1, 2020
Location Melbourne, Australia
Category Customer Service  
Job Type Part-time  
Salary
$28.37 per hour

Description

Customer Service Officer Australian Personnel Solutions location Melbourne. Salary $28.37 per hour.

APS have partnered with an experienced provider of Sporting and Active wear products to assist them in finding the best of the best in the customer service game. Seeking people who are passionate about their sport and have experience and understanding in activities such as Golf, Tennis, Swimming, Soccer etc.

We are seeking multiple individuals who thrive in a busy and fast paced environment to join the team in Moorabbin. Successful applicants will need to determine customers needs, record information and provide solutions.

Assisting in product advice and with returns online. This role requires staff to be available for an ongoing casual role Monday to Friday for 38 hours a week between 9.00am - 05.00pm.

About the role full training is provided in class room style environment (social distancing rules will be applied). You'll be welcomed by a friendly team with a positive work culture. No two days will ever be the same. Opportunities for career growth.

What you need to succeed knowledge about Sporting Attire and Equipment. Customer Service Experience (+2 years preference), SAP experience . Sports background (highly desirable!). Experience handling enquiries over the phone and via email. Ability to manage a large amount of inbound calls with a focus to deliver customer needs.

Fantastic work ethic. Intermediate computer skills. Strong written and verbal skills. Accurately record information while liaising over the phone with customers. Parking is provided free of charge, easy access and hassle free. Only shortlisted candidates will be contacted. Must hold full working rights.