Customer Service Officer

at Hays Contact Centres
Published June 8, 2020
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  

Description

Customer Service Officer Hays Contact Centres location Sydney.

Your new company this is an excellent opportunity to join a Government Department in a Client Officer Role. The position is located in Western Sydney and will be full time hours, working Monday to Friday. Please note, this role requires an immediate start and you must be available to interview ASAP.

Your new role calls are in relation to financial support enquiries. Role includes provide a high-level quality of customer service daily. Ability to take a high-volume of inbound calls and handle complaints where necessary. Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly.

What you'll need to succeed to be a successful candidate you will need to have previous experience working in a contact centre or customer service role. Be able to provide excellent Customer Service and great communication skills. Experience in case management or finance is highly desirable.

What you'll get in return Fantastic pay rate of $30.00 p/h plus super. 37.5hrs per week as well as joining a friendly and supportive team environment.