Customer Service Officer Hays Contact Centres location Sydney.

This is a fantastic opportunity to join a government organisation working on a one-off project which will see you on the fore front line for all customer enquiries. Based in Western Sydney, this department is looking for multiple customer service officers to answer inbound calls and follow up with any general enquirers.

Your new role calls are in relation to government related enquires and you will be providing customer service support and updates to individuals.

The role will require you to be able to provide a high-level quality of customer service daily. Ability to take a high-volume of inbound calls and handle complaints where necessary. Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly.

What you'll need to succeed previous experience working within a contact centre essential. Previous experience working within Government is is highly desired. Confident multi-tasker and have a committed approach to customer satisfaction. Please note this contract is currently for three months with a strong potential to extend after this. This will be an ASAP start and you must be available immediately to interview.