Customer Service Officer Randstad location Launceston and North East. $37 - $37.36 p.h. + super.

APS3 Participant Support Officer. Are you passionate about making a difference in the lives of Australians with disability? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.

Hourly Rate: $37.36 + Super (excluding GST). Contract Length: 12-month assignment with the possibility of extension. Full-Time Hours: 8:30am to 5:00pm, Monday to Friday, location Launceston. Start Date: ASAP, pending clearance.

Key responsibilities providing frontline customer service to participants. Supporting administrative processes and data entry. Engaging with participants, their families, and support networks. Ensuring compliance with agency policies and procedures. Collaborating with team members and internal stakeholders.

About you strong communication and interpersonal skills. High attention to detail and organisational ability. Experience in administration or customer service (government experience advantageous). Ability to work in a fast-paced, participant-focused environment. Adaptability, empathy, and a professional attitude.

Eligibility requirements australian Citizenship is required. Must be willing to undergo pre-employment screening including national Criminal History Records Check.