Customer Service Administrator Showerdome Limited location Auckland. $20 - $29.99 per hour.

We require a highly organised and motivated individual who can work autonomously, to facilitate the smooth running of this busy office.It’s imperative that you have the confidence to offer a top level of customer service over the phone, via e-mail & Live Chat, and face to face.  Therefore, communication skills must be a strength, with a focus on delivering exceptional customer service at all times.

We’re a very small team, and you’ll play a vital role in ensuring the successful and smooth running of the day to day operations.  Our business relies on teamwork, and while we are flexible when required, it’s important that your job is a priority, and you are committed to playing your part.   We don’t take ourselves too seriously, and while we are professional, it’s a relaxed atmosphere. You will enjoy genuine appreciation for a job well done, as well as adequate remuneration.  We treat our staff as family, and are looking for someone who will appreciate being part of a tight-knit team.

The role will be varied, but includes reception & Customer service . You will be the first point of contact for reception and incoming telephone calls, e-mails and Live Chat. Accounts the majority of your day will be spent working in MYOB, processing retail & customer product orders.  Attention to detail, and accuracy with data input is imperative.  Previous experience with MYOB is essential.Sales the role involves welcoming customers to the small showroom and offering assistance with the purchase of products.  A natural rapport with people, and a friendly manner is essential. General other tasks will include, but not be limited to, processing courier claims, distributing marketing & promotional materials, arranging local freight, dealing with PR prize-winners, and general assistance where required.

Our successful applicant will possess excellent interpersonal and communication skills, both written and verbal. Proactive ‘can do’ attitude with a desire to work in customer service. Highly proficient computer and keyboard skills (MS Office skills essential). A strong administration background. Customer service and support experience. Familiarity with order processing, logistics, accounting, and MYOB systems and procedures.

Be currently eligible to work in New Zealand. Due to the autonomous nature of the role, a high level of honesty & integrity is imperative. If you love working proactively within a small but busy team environment, and are motivated and can commit to the hours on offer, then we look forward to hearing from you.