Customer Service Teachers Health Fund location Sydney.

This is not a typical Contact Centre role the insurance industry is complex and in some instances emotive so it’s critical our team members are resilient and can solve our members problems with empathy and sensitivity. In this inbound phone-based contact centre, you will be the first point of contact for our existing and potential members queries.

What are we looking for excellent verbal and written communication. Great resilience and an empathetic approach.  45+ wpm typing speed required. Excellent customer service skills. Experience in fast-paced, complex customer service roles.

What can Teachers Health offer you a great work life balance. Hours of work are Mon – Fri; 10am – 6pm (35 hours per week). 6 weeks annual leave. The chance to join Teachers Health as a member and receive up to $1,333 per year off your premium. A convenient location in Surry Hills, close to all major transport routes. Yearly corporate wardrobe allowance. We’re an Employer of Choice for Gender Equality.