Customer Advisor (Claims Management) u and u Recruitment Partners location Brisbane. $90,000 - $100,000.

We're partnering with a state government agency to offer a permanent Customer Advisor (Claims Management) role starting late March. This is a fantastic opportunity to join a reputable organisation with a competitive salary of around $90,000 plus super and the flexibility to work 50/50 from home.

About you the ideal candidate will have experience in claims management or roles that involved a combination of administrative tasks and relationship management. Backgrounds in insurance, retail management, banking, lending, property management, or complex customer service will be highly regarded.

Strong organisational skills to manage multiple cases efficiently and effectively. Relationship and rapport-building abilities to work effectively with a range of stakeholders. Critical thinking and problem-solving skills to navigate complex situations. Ability to interpret legislation and apply it effectively in your role; and A proactive, self-driven approach to managing and resolving cases.

Benefits autonomy Manage your own caseload and drive your own strategies and decisions. 50/50 Work from Home Enjoy a balanced mix of working from home and in the office, offering flexibility in your work-life balance.

Collaborative and Supportive Team Work within a team that values collaboration, support, and shared success. Flexibility Balance interacting with people and handling administrative tasks, while benefiting from flexible work arrangements; and Training & Growth 8 weeks of comprehensive training, plus ongoing opportunities for career development.