Counter Manager location Orchard / River Valley, Central. Base salary $3k to $3.5k. Job description Sales Performance create and maintain an atmosphere geared to achieving sales goals, determine and communicate individual and team sales goals and hold staff accountable for results in accordance with the company's business practices, analyse and review goal attainment and develop strategies to improve performance, maintain appropriate inventory levels. Customer Service ensure staff are trained in service and artistic skills as established by the company, ensure staff deliver consistent, excellent service in accordance with our standards, resolve customer issues and requests in an efficient and timely manner, develop and utilise customer database for phone calls, product launches events and appointments in conjunction with the company’s customer program. manager / staff relationship maintain a cohesive, cooperative work environment through team building and motivation, manage time, establish priorities and delegate effectively to meet goals and objectives, set an example of excellent timekeeping and punctuality, maintain a communication system for the location to ensure all staff review current initiatives and direction, hold regular, productive staff meetings, schedule artists to optimise coverage according to external traffic requirements, maximise opportunities for makeup applications. development develop and coach potential bas and sba to future counter managers, conduct regular coaching sessions to communicate objectives, set goals and follow up on progress according to product update, create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times. Administration/Operations /VM  execute new launch displays, collateral placement, etc, follow and implement all corporate visual presentation standards and guidelines, preserve merchandising, display and counter hygiene standards and guidelines at all times, ensure that the store environment practices are safe, prepare, coordinate and ensure a complete and accurate cycle count and physical inventory as required, help with event organizing, follow and implement all corporate visual presentation standards and guidelines, preserve merchandising, display and counter hygiene standards and guidelines at all times, ensure that the store environment practices are safe, ensure that all account and hr documentation is completed on a timely and accurate basis, adhere to all company policies and procedures, gross salary comprises basic + commission + incentives + overriding + overtime, etc.