Client Management Specialist
Published | November 8, 2019 |
Location | Eunos / Geylang / Paya Lebar, Singapore |
Category | Management |
Job Type | Full-time |
Salary |
$2.5K |
Description
Client Management Specialist location Eunos / Geylang / Paya Lebar, East. Job Type Full-Time. Company Name Semiko Recruitment & Consultants Pte Ltd. Education Level Diploma. Salary Up to $2.5K, location ubi, 5 days work week (mon-fri), career progression opportunities. Responsibilities to work closely with business manager to give periodic review and evaluation of present accounts, responsible for day-to-day coordination of all aspects of the order processing function ensuring consistent and good service level is delivered to clients, provide customer service support by corresponding to attend client’s enquiries and the requirement on order information/status, quotation, shipping, etc, responsible processing client orders information with emphasis on accuracy and timeliness, advising client on delivery schedule and inventory availability, follow up closely to ensure resolution of all problems and issues from clients, work closely with all cross-functional team to ensure clients’ operational requirements are met and/or manage client expectations, review and evaluate existing pricing structure/model to ensure that they are kept within the profit margins, initiate continuous processes improvement, provide business reports to management and client on a weekly/monthly basis, might need to participate in demand planning with the client if the situation calls for. Requirements singaporean only, minimum diploma in business or equivalent, minimum 1 year of working experience in order management or customer service, experience in the supply chain, logistics and manufacturing preferred, strong command of the english language and ability to understand and converse in mandarin with chinese speaking clients. Other requirements strong analytical and problem-solving skills, good negotiation, good verbal and written communication skills, excellent time management and interpersonal relationships at all levels, cross-functional, strong team player, ability to multi-task and takes strong ownership in the task, ability to work with huge data accurately, meticulous with details.