About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

As an Assistant Manufacturing Manager, you’ll support the Assistant Site Operations Manager and Site Operations Manager and play a key role in ensuring smooth day-to-day production. You’ll inspire and guide Team Leaders and Team Members, oversee food safety and quality standards, manage resources efficiently, and help deliver the best doughnuts possible to our customers. This is a hands-on leadership role that combines people management, operations oversight, and process improvement.

What are you responsible for?

Ensuring the daily production schedule is executed efficiently, accurately, and on time
Overseeing food safety and cleanliness checks such as QCPs (Quality Control Points), GMP (Good Manufacturing Practice) and mitigating risks when issues arise
Collaborating with Team Leaders to optimise workforce placement and resource use
Managing staffing levels, sick leave, rosters, and labour budgets
Leading and participating in daily meetings, team briefings, and performance discussions
Coaching and developing Team Leaders and Team Members through feedback, on-the-job presence, and training support
Overseeing administrative duties related to order fulfilment (EBS) and labour/timecard records
Supporting training programs through “Dough It” (Learning Management System), onboarding, and compulsory modules
Driving improvement projects in areas like manufacturing efficiency, inventory management, and people capability
Ensuring compliance with WHS (Workers Health and Safety) and escalating risks or hazards where required
What’s in it for you?

Working for a globally recognised brand that is fun, fast-paced, and offers growth & development opportunities
Industry-competitive pay rates, a positive culture, and a diverse and inclusive workplace
Leadership development through coaching, training, and exposure to manufacturing management
Experience in production planning, food safety, quality assurance, and resource management
What you can bring to the team

Great time management skills with the ability to prioritise effectively
Strong communication skills to inspire and motivate others
Business acumen to analyse reports and improve performance
Practical knowledge of budgeting, forecasting, labour, and materials management
A strong desire to help yourself and others grow and develop
A commitment to fostering an inclusive and culturally diverse workplace
High level of integrity and dedication to ethical business practices
Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.
Qualifications & Education

Food Safety Certificate or appropriate industry/professional experience
Minimum 3 years in Food Handling and/or Manufacturing Industry
Minimum 1 year in a managerial position in relevant industry
Experience working with Good Manufacturing Practices and procedures
Experience using EBS is desired
Every day at Krispy Kreme is filled with little moments that have big possibilities!