Administration Support Officer Department of Communities and Justice location Sydney.

Job description administration Support Officer Clerk Grade ¾. Department of Communities and Justice. We currently have opportunities for Senior Administration Officers in Ashfield. A talent pool will also be created for future vacancies that may arise.

About us The NSW Department of Communities & Justice (DCJ) delivers vital programs and services to help vulnerable children, young people and their families. Our vision is to empower people to live fulfilling lives and achieve their potential in inclusive communities.

We collaborate with government, non-government and community partners to work with children, adults, families and communities to improve lives. We provide services to better work together to support everyone's right to access justice and other help for families, and promote early intervention and inclusion, with benefits for the whole community. Stronger Communities brings all government services targeted at achieving safe, just, inclusive and resilient communities under one roof.

About the opportunity we are recruiting a number of temporary Administration Support Officer roles that will provide crucial high level support to teams within the Information Access and Exchange (IAE) unit. IAE is part of the Statewide Services directorate within the Department of Communities and Justice (DCJ). The unit is divided into four teams consisting of Care Leaver Records Access, Information Exchange, Interim Care Referral Unit and Interstate Liaison.

Core accountabilities include Mailbox Management, providing Administrative support to various units, liaising with internal & external stakeholders, working across a number of databases and systems. Some of the core accountabilities include but not limited to provide a range of administrative activities and office services that contribute to the efficient and effective operation of the team/unit. Manage and process business information in accordance with standards and guidelines to ensure all information is accurate, stored correctly and accessible as required. Use relevant technology to prepare documentation, provide search & supply of records.

Implement and maintain effective administrative systems and processes and make recommendations to improve efficiency. Build and maintain relationships with other business areas to effectively manage the flow of business information and activities.  Provide support and assistance to other members of the unit as required, to ensure efficient and effective functioning of the team.

Provide customer service and phone duties as required, to act as a first point of contact for the business unit to ensure issues are resolved or escalated appropriately. Confident in working independently and manage competing priorities. An understanding of Child Protection legislation, practices and Out of Home Care services in NSW is desirable however not essential.

About you are highly motivated, have the ability to work independently. Your flexible approach, ability to plan and prioritise and understand systems will set you apart from the rest. As an effective communicator and relationship builder, solving problems and working collaboratively will come naturally to you. Demonstrated experience in administration coordination and delivery is essential. Ability to use Word, Excel and Outlook is a must. This role requires the ability to use multiple systems, attention to detail and integrity of client related data.

Appointments are subject to reference checks and also require the following checks/ clearances National Criminal History Record Check in accordance with the Disability Inclusion Act 2014. Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 .Click here for more information. ChildStory Clearance Check.

What we offer competitive salary range $72,635 - $79,535 p.a. plus superannuation & annual leave loading. Professional development and internal career progression. Generous salary packaging options & fringe benefits. Opportunity to make a positive contribution. Flexible working arrangements.