Administration Officer Royal Rehab location Sydney.

Admin Officer - Level 4. Permanent full-time role with ADO in Ryde. Salary packaging – up to $15,900 tax free. Part time job share considered. Be part of a world class therapy service.

About us Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.

Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.

Representing a broad range of professions, our people are united by our values of honesty, respect, working together and innovative thinking. We are inspired by a commitment to clinical excellence and personalized care.

About the role the Administration Officer for the LifeWorks service is the first contact for clients of our community and outpatient allied health service. LifeWorks provides allied health services to clients who have a disability or experienced an injury to support our client reach their goals. A blend of customer service and administration, we are seeking an individual who loves talking to clients and supporting them to achieve their goals.

Key responsibilities include taking initial enquiries for LifeWorks services via phone, in person, email and website. Supporting the LifeWorks team with administration tasks, using our client management system. Greeting and booking in clients. Assisting the Manager to maintain office space and supplies.

Essential exceptional customer service skills with knowledge of allied health and/or NDIS. Good organization and problem-solving skills to support the team and our clients. Excellent interpersonal and communications skills, both formal and informal and exceptional customer service. Highly developed phone and face to face skills with ability to communicate effectively with Clients at all stages of their interaction with the service.

Previous experience of a minimum two years in an administration position within a medical/allied health centre or high paced hospital/ clinic environment. Demonstrated high level keyboard/ computer skills and use of Microsoft Word, Excel and web-based client management systems. Ability to work autonomously and within a multi-disciplinary team environment to meet objectives and timeframes with flexibility. Proven ability to set priorities, organise workload, and multitask with minimal supervision.

Desirable ability to clearly write reports, documents, correspondence and attend to medical dictation work with accuracy. Proficiency in medical terminology.

What we offer salary packaging + benefits. Friendly and close-knit team environment. Supportive and experienced leadership team. Genuine career opportunities. We know diversity makes Royal Rehab a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.