Administration Officer Glen Eira City Council location Melbourne. $30 per hour.

About the role glen Eira Leisure (GEL) offers fitness, recreation and aquatic education services across multiple sites in Glen Eira, including the premier Glen Eira Sports and Aquatic Centre (GESAC). At GEL, we are passionate about providing outstanding service to improve the health and wellbeing of our community and everybody is welcome.

The Administration Officer provides support with customer enquiries, memberships, accounts, and other admin related duties. Key responsibilities include process membership requests, credits and refunds. Respond to billing enquiries and disputes. Maintain account details. Follow up on overdue accounts. Raise orders and process invoices.

About you to be successful in the role you will have a keen eye for detail with a commitment to providing quality customer service. You will have effective conflict resolution skills and the ability to deal with a diverse range of people. The successful candidate must hold or be willing to obtain Level 2 First Aid and CPR qualification.

Where required, in accordance with relevant current State Government Pandemic Orders for vaccination requirements, the successful candidate will need to demonstrate evidence of approved COVID-19 vaccination or authorised medical exemption for relevant roles.