Administration Officer Quay Appointments location Sydney. $31 - $32 per hour.

3–6-month contract available, with the opportunity to extend. Fantastic opportunity to work for a reputable government organisation. Full-time office working style, fantastic supportive team culture. 5 minute walk from Strathfield station.

About our client join a large government organisation located in Newcastle and have an important frontline role within a central business unit. Our client is looking for customer service representatives to interpret customer queries and deliver excellent service.

Your new role as the Student Services Officer you will be part of the student support team that works with a high volume of student interactions and administrative processing tasks within student services.

You will be responsible for a variety of different functions, with a key focus to deliver high quality service across a wide range of student enquiries, putting the student experience as the primary focus of all activities.

On a day-to-day basis you will respond to students’ enquiries (via phone, face to face, or web). Undertake a case management approach to resolving student enquiries. Provide timely, accurate and tailored program specific advice and assistance to student. You will be trained in specific systems used in this role including student management and enrolment systems as well as SAP HR and Finance.

What will help you succeed to be successful for this position you should have the role requires good organisational skills, initiative and ability to prioritise work. You will be a fast, independent worker and working in a small team with requests and tasks coming from a number of people.

Effective listening, written and verbal communication skills. Proficiency using Microsoft Office Suite, including Microsoft Teams and Outlook, CRM.  Ability to work in a fast-paced environment. Previous experience in a government organisation is advantageous, but not essential.