Provide Admin and Helpdesk Support
Support the Team - Provide Reception Support
Great Company Culture
This role offers a unique opportunity to work closely with engineers and help shape the support experience for some of Australia and New Zealand's most dynamic organisations. If you enjoy bringing structure to fast-moving environments and love seeing your work make a real impact - this could be the role for you.

What you'll be doing:

Acting as the key liaison between our Helpdesk, Operations team, and clients - ensuring support cases are tracked and managed efficiently

Providing administrative and reporting support across the team

Coordinating office deliveries, supplies and general facility management

Adding value through proactive problem-solving and strong follow-through

Gaining exposure to high-performing security and network operations - with opportunities to learn and grow every day

What you'll bring:
Strong communication skills - both verbal and written

A customer-first attitude with a passion for getting things done right

High attention to detail and excellent organisational abilities

Intermediate to advanced Microsoft Office skills

Experience in helpdesk/call coordination will be highly regarded

The ability to juggle competing priorities with a calm, can-do approach

What we offer:
A collaborative and down-to-earth culture where great engineering and great people are celebrated

Full-time position with benefits

Opportunities for ongoing learning and career development

The chance to contribute to meaningful projects that impact networks used every day across Australia and beyond

What you'll need:
Australian Permanent Residency

Ability to obtain a National Police Clearance with no reportable findings (security clearance is compulsory)

Reference number:
BBBH244023