Admin or Student Support Officer
Published | August 16, 2022 |
Location | Brisbane, Australia |
Category | Admin and Clerical |
Job Type | Full-time |
Description
Admin or Student Support Officer Lexis Education location Brisbane.
Lexis English is a privately owned group of language schools with Australian campus locations in Brisbane, Byron Bay, Maroochydore, Noosa, Manly and Perth. Lexis provides a lively, international environment ,working as part of a friendly team.
Lexis English is now seeking applications for the Front Desk/Student Support role at our Brisbane campus. Reporting to the Campus Manager, this position is suitable for applicants with an outgoing personality, a friendly approachable manner and a genuine interest in working with our international students.
The Front Desk is a blend of both face to face student contact including weekly 'day one' orientations, student support, administration duties and student activities. Experience in working with international students would be valued, and applicants will require high level communication skills and fluency in English. Most important is the ability to work within a small team, the desire to 'own' the job, and the energy and enthusiasm to be an integral part of the Lexis team.
Other duties will include staff front desk, assisting with public enquiries and directing internal communication. Answering and directing incoming calls. Manage accurate student records using student managment system. Issue feedback forms to students and prepare monthly report. Provide orientation to new students. Liaise with Academic, Homestay and Student Travel as required. Use Social Media (Blog, Facebook, Instagram and Lexis app) to promote activities, jobs and the Lexis English study experience. Organise and run student activities as part of the weekly timetable and student night once a week. This is a full time continuing position, working hours Monday to Friday 10.00 - 18.00.