Patrol RACWA location Perth.

RAC WA is seeking customer-focused professionals to join our dynamic team of Roadside Patrol Mechanics in Southern Perth.

About the role operating on a flexible rotating shift roster (6:00 am - 11:30 pm, Monday to Sunday), your key responsibilities will include responding to roadside assistance requests, providing immediate mechanical repairs and support to RAC members.

Diagnosing and troubleshooting a variety of vehicle breakdowns and mechanical issues efficiently and accurately. Performing minor repairs, including battery replacements, tyre changes, and jump-starts, using your technical expertise. Delivering exceptional customer service to ensure members' safety and satisfaction in challenging situations.

Coordinating with additional resources (e.g., towing services) when required. Maintaining detailed and accurate service records in line with RAC's procedures. This role requires you to start your day from a designated location.

What We're Looking for to excel in this role, you'll need proven experience as an Automotive Mechanic, with expertise across various vehicle makes and models. A relevant trade qualification in automotive mechanics or a related field. Strong problem-solving skills and the ability to remain calm and resourceful under pressure.

Excellent communication and interpersonal skills to interact effectively with members and colleagues.A Motor Vehicle Repairer's Licence for light vehicle repairs (mandatory). A valid driver's licence with a clean driving record. A customer-centric mindset and a passion for helping people during stressful situations.

What We offer at RAC WA, we believe in rewarding and supporting our team members. Here's what you can expect competitive salary and benefits package. Opportunities for career growth and professional development. Access to ongoing training programs to enhance your skills.

A company-provided fully equipped and serviced vehicle. Exclusive member benefits, including free roadside assistance and discounts on RAC products and services (e.g., holiday parks, finance, insurance, and more). An established community volunteering program. Be part of a purpose-driven organization that actively supports the WA community.