Collections Registry Officer Ministry of Justice location Auckland. $56,729 to $78,441.

The opportunity as a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.

Working hours are across 8.00am - 7.00pm, Monday to Friday. Start date is Monday 18th September - You must be available to start on this date.

Skills and experience to be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.

Who we are At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa. The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Don't take our word for it - what really surprised our recent new joiners? "The team surprised me. So multicultural - that is awesome." What would be there advice for you if you join us? "Apply for it. You don't need relevant experience or qualifications to work here. If you are a capable person and a quick learner who loves to be busy, we will have something for you and there are routes for progression if you work hard and stick around."

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Benefits contributions to prescriptions for glasses. Online professional development portal. Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.

Salary the salary band for this role will be between $56,729 and $78,441. The likely appointing salary for this role is between $56,729 and $65,414 based on skills and experience.