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Student and Academic Administration Officer

at The University of Queensland
Published April 27, 2023
Location Brisbane, Australia
Category Admin and Clerical  
Job Type Full-time  

Description

Student and Academic Administration Officer The University of Queensland location Brisbane.

School of Health and Rehabilitation Sciences. Join a university ranked in the world's top 50. Broaden your career within one of QLD's largest employers. Join a vibrant community where your work genuinely makes an impact. Based at our St Lucia campus.

About UQ As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting, real-world impact.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as 26 weeks paid parental leave or 14 weeks paid primary caregiver leave. 17% superannuation contributions. 17.5% annual leave loading.

Access to flexible working arrangements including hybrid on site/WFH options, flexible start/finish times, purchased leave, and a condensed fortnight. Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. On campus childcare options. Cheap parking (from just $5 a day).

About This opportunity we are seeking a motivated, energetic and organised Student and Academic Administration Officer to join our world-class School of Health and Rehabilitation Sciences to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students and our professional and academic staff. In this role, you will be responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.

Key responsibilities will include provide timely and accurate information and advice to students, staff and other stakeholders within the University policies and procedures framework, guidelines and relevant legislation. Process applications and documentation for students in relation to progression, assessment, examinations, course enrolment, surveillance, and other student administration tasks.

Undertake academic administration tasks including updating electronic course profiles and Blackboard sites, production of exam papers, grade uploads and amendments. Assist with reviewing the accuracy of information in University databases, websites and publications, including study guides, faculty website, UQ Answers and information sheets.

Assist with the implementation and review of strategies and work practices which will improve the workflow, efficiency and effectiveness of Student Administration. Provide secretarial support at meetings, committees and working parties as required and prepare, analyse and interpret reports from information management systems. Represent the University at Courses and Careers Days, UQ Open Day and other engagement and outreach activities as required. This is a full-time, continuing position commencing ASAP.

At HEW level 5, the full-time equivalent base salary will be in the range $74,378 - $82,842, plus a generous super allowance of up to 17%. The total FTE package will be up to $87,022 - $96,925 annually.

About you an undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training. A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge. Demonstrated ability to establish priorities and meet deadlines exercising sound initiative and judgment.

High level written, oral and interpersonal communication skills along with a high level of attention to detail and accuracy in written work. The ability to work independently and autonomously, and also collaboratively within the team and across other organisational units.

An empathy with and ability to communicate with students, including those from diverse cultural backgrounds. Extensive knowledge of the MS suite of applications and University corporate systems (desirable). Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.