Customer Service Specialist
Published | October 7, 2022 |
Location | Melbourne, Australia |
Category | Customer Service |
Job Type | Full-time |
Description
Customer Service Specialist Globird Energy Pty Ltd location Melbourne.
We’re looking for people that display a passion for Customer Service to join one of Australia’s fastest-growing gas and electricity retailer. So, while you look after our customers, we will look after you. About GloBird energy globird Energy is one of Australia’s fastest growing energy retailers with one of the best google ratings of 4.5 stars.
We are on a mission to create a brighter future for our customers and the environment through innovation in the energy industry. Our passionate team provide superior customer experience and contribute to overall business efficiency.
Based in Melbourne’s eastern suburbs we are easily accessible by public transport and have plenty of onsite parking and regular social activities. Your new role managing inbound & outbound calls. Delivering our Red-Carpet experience to customers. Solving problems for our customers.
We offer one of the best remuneration packages in the industry starting from a $60k package. A fun, flexible environment with a great social atmosphere. We will help you learn, grow, and develop professionally.
What you’ll need to succeed strong communication skills, both written and verbal. A positive, upbeat attitude and genuine interest in helping people. A passion for delivering exceptional customer service. A real supportive team player. The ability to pick up new systems and processes quickly. Being fluent in any other language is a bonus, but not a necessity.
Previous energy industry experience isn't a necessity, but if you do this is an opportunity to build your skills further. Previous experience within a call centre environment is a bonus, but not a necessity.
We’re inspired by an individual’s potential, and we value integrity, commitment, and willingness to achieve, before experience. If this sounds like you and you have a can-do attitude, then a career in GloBird is for you.