Li Yue Chan

Customer Service Executive

I am a results-driven and high-integrity professional. A meticulous and disciplined person who has successfully handled a hectic work-life schedule with a continual focus on improvement both professionally and personally. A team player and someone who continuously seeks to improve himself in every aspect of life.

I believe my initiative, propensity for hard work and diligence will definitely benefit your company in moving forward to achieve greater heights.

Last Resume Update December 21, 2021
Address Singapore, Singapore
E-mail Locked
Phone Number Locked

Experience

Self Employed
Web Designer
Dec 2015 - Nov 2021

Design websites and coding projects for clients
Ensure that the websites are designed according to the clients’ specifications and needs

OCBC Bank
Customer Service Executive ( Call Centre)
Apr 2015 - Nov 2015

Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
Respond to customers’ queries and concerns with the aim of achieving first call resolution.

Private Tutor
Private Tutor
Sep 2011 - Mar 2015

Explain hard to grasp concepts concisely and clearly
Able to produce clear constructive advice within a stipulated time-frame

James Cook University
Customer Service Officer
Mar 2010 - May 2011

Oversees and administers the day-to-day activities of the office as well as adherence to policies, procedures, and systems
Coordinates the resolution of individual problems and disputes involving the faculty staff and students

Education

Curtin University
B.Com (Accountancy)
Aug 2011 - Mar 2013

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