Village Coordinator

at Bupa
Published August 24, 2022
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  


Village Coordinator Bupa location Auckland.

Bupa is one of New Zealand’s leading healthcare providers with a strong commitment to helping people across the globe live longer, happier, healthier lives. We believe in thinking big to achieve big things that will transform our business and the impact that we have in the world. In New Zealand, we are making a difference through our 48 care homes and 37 retirement villages.

About the role we have a wonderful opportunity for a Village Coordinator to join Hugh Green Care Home and Village. Our retirement village consists of 71 modern one and two bedroom apartments, and the care home has 100 beds providing rest home, hospital, and dementia level care.

It’s our ambition to be New Zealand’s most customer-centric retirement village and aged care provider. As the Village Coordinator, you will be tasked with assisting the General Manager to achieve high levels of resident satisfaction through the effective delivery of the full range of day-to-day operations of the village.

Reporting to Hugh Green's General Manager, your key responsibilities will include ensure all aspects of resident welfare and well-being are maintained. Ensure smooth day-to-day administration and operations of the village (including resident transport). Achieve sales, occupancy and financial targets for the retirement village.

About you we are looking for someone with an engaging style, a strong understanding of commercial drivers, and excellent interpersonal skills.  To be considered for this role, you'll need to have previous experience in an administration or customer service role, ideally in an age-related health care setting.

Demonstrated experience in customer service and sales and proven strong customer focus ability. A clean current driver's license with at least 5 years’ driving experience. Proficiency in the full Microsoft Office Suite (Excel, Word, Outlook and PowerPoint). Ability to deal with all internal and external stakeholders in a professional manner while working under pressure. Preferably, you’ll also have a relevant qualification, and a workplace First Aid Certificate.

Bupa is proud to be an inclusive workplace. We celebrate diversity and reward our employees with ongoing development opportunities, an employee led health and wellbeing programme, reward and recognition programmes, and industry-competitive remuneration and benefits.

But ultimately, we’re here because of our collaborative, fun culture - and of course our purpose - “helping people live longer, healthier, happier lives.” At Bupa, we come to work each day, knowing we’re making a meaningful, positive impact on vulnerable people’s lives.